Walmart's Return Policy
Walmart's return policy allows customers to return most items within 90 days of purchase for a refund or exchange. This applies to items purchased both in-store and online. Some exceptions to this policy include electronics and entertainment items, which have a 30-day return window, and select other items, such as food, which have a 14-day return window.
Customers can initiate a return in-store or by mail, returns can also be made in-store for items purchased online. A valid form of identification such as driver's license, state ID or passport is required for all returns and exchanges.
Walmart also offers a price match guarantee, which will match the price of a product sold by a local competitor, including online retailers such as Amazon. This applies to both in-store and online purchases. However, clearance items, special orders, and Walmart's own brand items are not eligible for price match guarantee.
Customers should be aware that there are certain restrictions on returns, such as certain items that are final sale or opened software or video games. Additionally, items that are damaged or not in the original packaging may not be eligible for a full refund.
Overall, Walmart's return policy is customer-friendly and easy to navigate. It offers a wide window for returns and exchanges and makes it easy for customers to get the right product or a refund if they are not satisfied. Additionally, Walmart's price match guarantee ensures that customers are getting the best deal possible on their purchases.